Privacy notice

Ten Precision accepts RFQ enquiries from customers worldwide. We use the contact details and technical files you provide to assess and respond to an enquiry, communicate about a prospective business relationship, protect the service from abuse and meet applicable legal obligations.

Data controller

Shenzhen Ruiyang Precision Technology Co., Ltd. operates Ten Precision and is responsible for personal data collected through this website.

Company registration number: 91440300MA5GW74MXB
Country of registration: China
Registered office: Block A, Garden City Digital Building, No. 1117 Nanhai Avenue, Zhaoshang Subdistrict, Nanshan District, Shenzhen, Guangdong, China

What we collect

When you submit an RFQ, we collect your contact email and the CAD files or supporting PDFs you upload. Notes are optional; you may add your contact name, quantity and requirements or make immediate corrections while the submission page remains open. We also process correspondence, privacy acknowledgement, limited source attribution and security information needed to protect the service.

Technical files may contain confidential information. Please do not upload special-category personal data or any information you are not authorised to share.

How we use and share RFQ information

We use RFQ information to review the part requirement, prepare or discuss a quotation, answer questions, maintain the related commercial record, prevent automated or abusive submissions and comply with applicable obligations.

Access is limited to authorised Ten Precision staff and service providers that help operate the RFQ process. This includes Cloudflare for website security, Turnstile verification and restricted RFQ-file storage, and Resend for RFQ notification and acknowledgement emails.

International processing and retention

Ten Precision is based in China. Information submitted through the website may be processed in China and by the service providers described above in locations relevant to their services. If you need information about a particular transfer before submitting an RFQ, contact us first.

We retain RFQ records and uploaded files only while they are needed to assess the enquiry, manage the related commercial record, resolve a dispute or meet an applicable obligation. Retention is reviewed when the enquiry and related record are no longer needed.

Website analytics

Google Analytics receives page-view and interaction events through Google Tag Manager by default so that we can understand site use and improve the RFQ journey. The tracked interactions include successful RFQ submissions, contact-link clicks, file downloads and service-detail views. RFQ form contents, uploaded drawings and security tokens are not sent in these events.

You can turn off future analytics collection using Analytics settings in the footer. Your choice is stored in your browser; a previous choice to turn analytics off remains in effect. Turning analytics off stops Google Tag Manager from loading on subsequent page loads, but does not remove cookies already stored in your browser.

Your choices and rights

Depending on where you live and the circumstances, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. To make a request or ask a privacy question, email rfq@tenprecision.com. We may need to verify your identity before responding.